{"id":1227,"date":"2025-03-10T21:21:51","date_gmt":"2025-03-11T01:21:51","guid":{"rendered":"https:\/\/fletchersaccounting.ca\/?page_id=1227"},"modified":"2025-03-10T21:25:38","modified_gmt":"2025-03-11T01:25:38","slug":"privacy-policy-sms-terms-conditions","status":"publish","type":"page","link":"https:\/\/fletchersaccounting.ca\/?page_id=1227","title":{"rendered":"Privacy Policy &#038; SMS Terms and Conditions"},"content":{"rendered":"<p data-start=\"240\" data-end=\"275\"><strong data-start=\"240\" data-end=\"259\">Effective Date:<\/strong> March 10, 2025<\/p>\n<h2 data-start=\"300\" data-end=\"323\"><strong data-start=\"303\" data-end=\"321\">Privacy Policy<\/strong><\/h2>\n<p data-start=\"325\" data-end=\"537\">At <strong data-start=\"328\" data-end=\"375\">Fletcher\u2019s Business and Accounting Services<\/strong>, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.<\/p>\n<h3 data-start=\"539\" data-end=\"574\"><strong data-start=\"543\" data-end=\"572\">1. Information We Collect<\/strong><\/h3>\n<p data-start=\"575\" data-end=\"636\">We may collect the following types of personal information:<\/p>\n<ul data-start=\"637\" data-end=\"936\">\n<li data-start=\"637\" data-end=\"768\"><strong data-start=\"639\" data-end=\"663\">Contact Information:<\/strong> Name, phone number, email address, and any details provided through direct interactions with our team.<\/li>\n<li data-start=\"769\" data-end=\"936\"><strong data-start=\"771\" data-end=\"797\">Technical Information:<\/strong> If you visit our website, limited usage data (such as IP address and browser type) may be collected for security and analytics purposes.<\/li>\n<\/ul>\n<p data-start=\"938\" data-end=\"1025\"><strong data-start=\"938\" data-end=\"947\">Note:<\/strong> We do <strong data-start=\"954\" data-end=\"961\">not<\/strong> collect financial details or SMS consent through our website.<\/p>\n<h3 data-start=\"1027\" data-end=\"1067\"><strong data-start=\"1031\" data-end=\"1065\">2. How We Use Your Information<\/strong><\/h3>\n<p data-start=\"1068\" data-end=\"1102\">We use collected information to:<\/p>\n<ul data-start=\"1103\" data-end=\"1342\">\n<li data-start=\"1103\" data-end=\"1149\">Respond to inquiries and provide services.<\/li>\n<li data-start=\"1150\" data-end=\"1227\">Communicate with clients regarding appointments, billing, and follow-ups.<\/li>\n<li data-start=\"1228\" data-end=\"1292\">Send SMS messages <strong data-start=\"1248\" data-end=\"1289\">only if consent is provided in person<\/strong>.<\/li>\n<li data-start=\"1293\" data-end=\"1342\">Comply with legal or regulatory requirements.<\/li>\n<\/ul>\n<h3 data-start=\"1344\" data-end=\"1381\"><strong data-start=\"1348\" data-end=\"1379\">3. SMS Communication Policy<\/strong><\/h3>\n<ul data-start=\"1382\" data-end=\"1618\">\n<li data-start=\"1382\" data-end=\"1512\"><strong data-start=\"1384\" data-end=\"1510\">Phone numbers collected for SMS messaging are not shared with any third party or affiliate company for marketing purposes.<\/strong><\/li>\n<li data-start=\"1513\" data-end=\"1618\">SMS messages are only sent to individuals who have explicitly <strong data-start=\"1577\" data-end=\"1615\">provided written consent in person<\/strong>.<\/li>\n<\/ul>\n<h3 data-start=\"1620\" data-end=\"1657\"><strong data-start=\"1624\" data-end=\"1655\">4. Sharing Your Information<\/strong><\/h3>\n<p data-start=\"1658\" data-end=\"1722\">We do <strong data-start=\"1664\" data-end=\"1671\">not<\/strong> sell or share your personal information, except:<\/p>\n<ul data-start=\"1723\" data-end=\"1863\">\n<li data-start=\"1723\" data-end=\"1748\">When required by law.<\/li>\n<li data-start=\"1749\" data-end=\"1863\">With trusted service providers who assist in delivering our services, under strict confidentiality agreements.<\/li>\n<\/ul>\n<h3 data-start=\"1865\" data-end=\"1909\"><strong data-start=\"1869\" data-end=\"1907\">5. How We Protect Your Information<\/strong><\/h3>\n<p data-start=\"1910\" data-end=\"2017\">We take reasonable steps to safeguard your personal data from unauthorized access, disclosure, or misuse.<\/p>\n<h3 data-start=\"2019\" data-end=\"2043\"><strong data-start=\"2023\" data-end=\"2041\">6. Your Rights<\/strong><\/h3>\n<p data-start=\"2044\" data-end=\"2054\">You can:<\/p>\n<ul data-start=\"2055\" data-end=\"2255\">\n<li data-start=\"2055\" data-end=\"2121\">Request access to and correction of your personal information.<\/li>\n<li data-start=\"2122\" data-end=\"2184\">Withdraw consent for marketing communications at any time.<\/li>\n<li data-start=\"2185\" data-end=\"2255\">Request deletion of personal data (subject to legal requirements).<\/li>\n<\/ul>\n<h3 data-start=\"2257\" data-end=\"2280\"><strong data-start=\"2261\" data-end=\"2278\">7. Contact Us<\/strong><\/h3>\n<p data-start=\"2281\" data-end=\"2332\">For privacy concerns or questions, contact us at:<\/p>\n<p data-start=\"2334\" data-end=\"2396\">Email: <strong data-start=\"2337\" data-end=\"2367\"><a rel=\"noopener\" data-start=\"2339\" data-end=\"2365\">fletchersinvest@bellnet.ca<\/a><\/strong><br data-start=\"2367\" data-end=\"2370\" \/><span data-start=\"2373\" data-end=\"2394\">Phone: <\/span><strong data-start=\"2373\" data-end=\"2394\">1 (416) 247-7466<\/strong><\/p>\n<p data-start=\"2398\" data-end=\"2539\">By engaging with <strong data-start=\"2415\" data-end=\"2462\">Fletcher\u2019s Business and Accounting Services<\/strong>, you agree to this Privacy Policy. We may update this policy periodically.<\/p>\n<hr data-start=\"2541\" data-end=\"2544\" \/>\n<h2 data-start=\"2546\" data-end=\"2577\"><strong data-start=\"2549\" data-end=\"2575\">SMS Terms &amp; Conditions<\/strong><\/h2>\n<h3 data-start=\"2579\" data-end=\"2617\"><strong data-start=\"2583\" data-end=\"2615\">1. SMS Consent Communication<\/strong><\/h3>\n<ul data-start=\"2618\" data-end=\"2738\">\n<li data-start=\"2618\" data-end=\"2738\">Phone numbers will <strong data-start=\"2676\" data-end=\"2683\">not<\/strong> be shared with third parties for marketing purposes.<\/li>\n<\/ul>\n<h3 data-start=\"2740\" data-end=\"2780\"><strong data-start=\"2744\" data-end=\"2778\">2. Types of SMS Communications<\/strong><\/h3>\n<p data-start=\"2781\" data-end=\"2920\">If you have consented to receive text messages from <strong data-start=\"2833\" data-end=\"2880\">Fletcher\u2019s Business and Accounting Services<\/strong>, you may receive messages related to:<\/p>\n<ul data-start=\"2921\" data-end=\"3032\">\n<li data-start=\"2921\" data-end=\"2946\">Appointment reminders<\/li>\n<li data-start=\"2947\" data-end=\"2969\">Follow-up messages<\/li>\n<li data-start=\"2970\" data-end=\"2991\">Billing inquiries<\/li>\n<li data-start=\"2992\" data-end=\"3032\">Promotions or offers (if applicable)<\/li>\n<\/ul>\n<p data-start=\"3034\" data-end=\"3301\"><strong data-start=\"3034\" data-end=\"3046\">Example:<\/strong><br data-start=\"3046\" data-end=\"3049\" \/><em data-start=\"3049\" data-end=\"3299\">&#8220;Hello [Name], your account with Fletcher\u2019s Investment Inc. is past due. Please contact us at (416) 247-7466 or email us at <a rel=\"noopener\" data-start=\"3174\" data-end=\"3200\">fletchersinvest@bellnet.ca<\/a>. Thank you, Fletcher\u2019s Investment Inc. Reply STOP to opt out of SMS messaging at any time.&#8221;<\/em><\/p>\n<h3 data-start=\"3303\" data-end=\"3333\"><strong data-start=\"3307\" data-end=\"3331\">3. Message Frequency<\/strong><\/h3>\n<ul data-start=\"3334\" data-end=\"3457\">\n<li data-start=\"3334\" data-end=\"3457\">Message frequency may vary, but you may receive up to <strong data-start=\"3390\" data-end=\"3413\">2 messages per week<\/strong> regarding appointments or account status.<\/li>\n<\/ul>\n<p data-start=\"3459\" data-end=\"3600\"><strong data-start=\"3459\" data-end=\"3471\">Example:<\/strong><br data-start=\"3471\" data-end=\"3474\" \/><em data-start=\"3474\" data-end=\"3598\">&#8220;Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.&#8221;<\/em><\/p>\n<h3 data-start=\"3602\" data-end=\"3647\"><strong data-start=\"3606\" data-end=\"3645\">4. Potential Fees for SMS Messaging<\/strong><\/h3>\n<ul data-start=\"3648\" data-end=\"3743\">\n<li data-start=\"3648\" data-end=\"3743\">Standard message and data rates may apply, depending on your mobile carrier&#8217;s pricing plan.<\/li>\n<\/ul>\n<h3 data-start=\"3745\" data-end=\"3771\"><strong data-start=\"3749\" data-end=\"3769\">5. Opt-In Method<\/strong><\/h3>\n<p data-start=\"3772\" data-end=\"3920\">Since we <strong data-start=\"3781\" data-end=\"3818\">do not collect SMS consent online<\/strong>, clients opt in by <strong data-start=\"3838\" data-end=\"3877\">providing written consent in person<\/strong> during their interactions with our team.<\/p>\n<h3 data-start=\"3922\" data-end=\"3949\"><strong data-start=\"3926\" data-end=\"3947\">6. Opt-Out Method<\/strong><\/h3>\n<p data-start=\"3950\" data-end=\"3983\">You can opt out at any time by:<\/p>\n<ul data-start=\"3984\" data-end=\"4099\">\n<li data-start=\"3984\" data-end=\"4027\">Replying <strong data-start=\"3995\" data-end=\"4005\">&#8220;STOP&#8221;<\/strong> to any SMS message.<\/li>\n<li data-start=\"4028\" data-end=\"4099\">Contacting us directly at <strong data-start=\"4056\" data-end=\"4077\">+1 (416) 247-7466<\/strong> to request removal.<\/li>\n<\/ul>\n<h3 data-start=\"4101\" data-end=\"4128\"><strong data-start=\"4105\" data-end=\"4126\">7. Help &amp; Support<\/strong><\/h3>\n<ul data-start=\"4129\" data-end=\"4250\">\n<li data-start=\"4129\" data-end=\"4185\">For assistance, reply <strong data-start=\"4153\" data-end=\"4163\">&#8220;HELP&#8221;<\/strong> to any SMS message.<\/li>\n<li data-start=\"4186\" data-end=\"4250\">Alternatively, contact us directly at <strong data-start=\"4226\" data-end=\"4247\">+1 (416) 247-7466<\/strong>.<\/li>\n<\/ul>\n<h3 data-start=\"4252\" data-end=\"4295\"><strong data-start=\"4256\" data-end=\"4293\">8. Standard Messaging Disclosures<\/strong><\/h3>\n<ul data-start=\"4296\" data-end=\"4463\">\n<li data-start=\"4296\" data-end=\"4333\">Message and data rates may apply.<\/li>\n<li data-start=\"4334\" data-end=\"4380\">Opt-out at any time by texting <strong data-start=\"4367\" data-end=\"4378\">&#8220;STOP.&#8221;<\/strong><\/li>\n<li data-start=\"4381\" data-end=\"4431\">For assistance, text <strong data-start=\"4404\" data-end=\"4414\">&#8220;HELP&#8221;<\/strong> or contact us.<\/li>\n<li data-start=\"4432\" data-end=\"4463\">Message frequency may vary.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: March 10, 2025 Privacy Policy At Fletcher\u2019s Business and Accounting Services, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. 1. Information We Collect We may collect the following types of personal information: Contact Information: Name, phone  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1227","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=\/wp\/v2\/pages\/1227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1227"}],"version-history":[{"count":1,"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=\/wp\/v2\/pages\/1227\/revisions"}],"predecessor-version":[{"id":1228,"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=\/wp\/v2\/pages\/1227\/revisions\/1228"}],"wp:attachment":[{"href":"https:\/\/fletchersaccounting.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}