Effective Date: March 10, 2025

Privacy Policy

At Fletcher’s Business and Accounting Services, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and any details provided through direct interactions with our team.
  • Technical Information: If you visit our website, limited usage data (such as IP address and browser type) may be collected for security and analytics purposes.

Note: We do not collect financial details or SMS consent through our website.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide services.
  • Communicate with clients regarding appointments, billing, and follow-ups.
  • Send SMS messages only if consent is provided in person.
  • Comply with legal or regulatory requirements.

3. SMS Communication Policy

  • Phone numbers collected for SMS messaging are not shared with any third party or affiliate company for marketing purposes.
  • SMS messages are only sent to individuals who have explicitly provided written consent in person.

4. Sharing Your Information

We do not sell or share your personal information, except:

  • When required by law.
  • With trusted service providers who assist in delivering our services, under strict confidentiality agreements.

5. How We Protect Your Information

We take reasonable steps to safeguard your personal data from unauthorized access, disclosure, or misuse.

6. Your Rights

You can:

  • Request access to and correction of your personal information.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of personal data (subject to legal requirements).

7. Contact Us

For privacy concerns or questions, contact us at:

Email: fletchersinvest@bellnet.ca
Phone: 1 (416) 247-7466

By engaging with Fletcher’s Business and Accounting Services, you agree to this Privacy Policy. We may update this policy periodically.

SMS Terms & Conditions

1. SMS Consent Communication

  • Phone numbers will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Fletcher’s Business and Accounting Services, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example:
“Hello [Name], your account with Fletcher’s Investment Inc. is past due. Please contact us at (416) 247-7466 or email us at fletchersinvest@bellnet.ca. Thank you, Fletcher’s Investment Inc. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

  • Message frequency may vary, but you may receive up to 2 messages per week regarding appointments or account status.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

  • Standard message and data rates may apply, depending on your mobile carrier’s pricing plan.

5. Opt-In Method

Since we do not collect SMS consent online, clients opt in by providing written consent in person during their interactions with our team.

6. Opt-Out Method

You can opt out at any time by:

  • Replying “STOP” to any SMS message.
  • Contacting us directly at +1 (416) 247-7466 to request removal.

7. Help & Support

  • For assistance, reply “HELP” to any SMS message.
  • Alternatively, contact us directly at +1 (416) 247-7466.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • Opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or contact us.
  • Message frequency may vary.